Where are you located?
We are located in North Palm Beach, FL, about 45 minutes north of Miami. 

What are your hours?
We are available by email and phone between the hours of 11am-8pm. If you have an after hours question, please email us at takeabreakglass@gmail.com and we will answer as soon as we can. For in store purchases, we are open Monday-Saturday, 11am-9pm and Sunday, 11am-8pm.

How are my items shipped?
We ship every item through USPS Priority. We take a video of us packing the box and make sure everything is packed thoughtfully and carefully. If you wish to use a different shipping method, please contact us and we will do our best to accommodate you. 

I want more pictures of a certain piece, how do I get those?
Please email us at takeabreakglass@gmail.com or call us at 561-225-1711 between 11am and 8pm Monday through Friday. We will either email more pictures or set up a video call so that you are able to see what you are purchasing.

What if I want to return an item?
Unfortunately, we are unable to take returns unless an item is damaged during shipping. If you have any concerns, please let us know and we will do our best to make sure you are satisfied.

All other questions or concerns, please email us at takeabreakglass@gmail.com or call 561-225-1711 between 11am and 8pm.